Privacy Policy Go Green Taxis

Privacy Policy

Go Green Taxis Wantage (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website and services.


1. Who We Are

Go Green Taxis Wantage is a professional taxi service operating in Wantage and surrounding areas. For data protection purposes, we are the “data controller” of your personal information.

Contact Details:
Go Green Taxis Ltd
Head Office: c24, Didcot Enterprise Centre, Hawksworth, Didcot OX11 7PH, UK
Phone: 01235 811100
Email: bookings@gogreentaxisltd.co.uk


2. Information We Collect

We may collect and process the following data:

  • Personal details: Name, phone number, email address, pick-up and drop-off locations.

  • Booking data: Journey dates, times, addresses, and preferences.

  • Payment information: When paying through our app or website.

  • Website usage data: IP address, browser type, pages visited, and time spent on the site (via cookies and analytics tools).

  • Device information: If you use our app.


3. How We Use Your Data

We use your data to:

  • Process and manage bookings.

  • Communicate with you about your bookings.

  • Improve our services, website, and customer experience.

  • Ensure legal and regulatory compliance.

  • Send marketing communications (only if you’ve opted in).


4. Legal Basis for Processing

We process your personal data based on:

  • Contractual necessity – to fulfil your bookings.

  • Legitimate interests – to improve and secure our services.

  • Consent – for optional marketing communications.

  • Legal obligations – when required by law.


5. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Our drivers and staff – to provide the service.

  • IT and payment providers – to run our systems securely.

  • Regulatory authorities – when legally required.

All third parties are contractually bound to handle your data securely.


6. Data Retention

We only retain personal data for as long as necessary for the purposes set out above, including to satisfy legal, accounting, or reporting requirements.


7. Your Rights

Under UK data protection law, you have rights to:

  • Access the personal data we hold on you.

  • Request correction of inaccurate data.

  • Request erasure of your data (where legally permissible).

  • Object to processing or restrict it in certain circumstances.

  • Withdraw consent at any time, if processing is based on consent.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise your rights, contact us at: bookings@gogreentaxisltd.co.uk


8. Cookies

Our website uses cookies to improve user experience and analyse traffic. You can manage cookie preferences via your browser settings.


9. Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.


10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. for more information visit our Head office site Here

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